Pepper will be able to describe and recommend ATB products and services , offer a financial literacy quiz, and provide customers with an opportunity to take a selfie with a robot or learn some dance moves. The robot is designed by SoftBank Robotics America (SBRA), a San Francisco-based company that specializes in humanoid robotics. The robots are used in retail, financial services, healthcare, travel, and hospitality. SBRA recently wrapped its first two U.S. pilot programs with Pepper, the first with Westfield Corp. in two Bay Area shopping centres during the busy holiday season, the second with global restaurateur, HMSHost, at Oakland International Airport. ATB Financial introduced a $20,000 robot called Pepper which will engage with customers at select ATB branches in Calgary starting this May. The unveiling took place at the 8th Avenue Place branch in downtown Calgary on Tuesday April 25, 2017. Gavin Young/Postmedia Network According to ATB Financial president and CEO Dave Mowat, the use of Pepper will give customers the chance to experience "the future of banking" and help the financial institution understand how Albertans feel about interacting with a robot. ATB plans to use the robot's skills to create a new type of digitally enhanced banking experiences, one that uses data in intelligent and helpful ways and in unexpected locations. Bringing on Pepper to assist our customers will help us learn what is possible , Mowat said in a release.
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